Quality Policy

QUALITY pOLICY

The management of the company MARINES RHODES has developed its Policy for the Quality of the services we offer with a view to guest satisfaction using modern practices during its operation and aiming to optimize them.

Through the Quality Policy, the company is committed to:

  • In the lawful execution of all the services it offers, in keeping with the adoption of the existing pre-requisite legislative requirements as well as the implementation of ISO 9001:2015 and ISO 14001:2015 practices.
  • In taking the necessary measures to comply with legal requirements related to employee safety
  • In the development of conditions of mutual trust and cooperation with the suppliers of services it maintains, the suppliers of materials necessary for its operation as well as all the subcontractors with which it enters into contracts necessary for its smooth operation.
  • In the constant monitoring of developments in the sector in which it operates, trying to adopt the good practices it finds.
  • Effectively dealing with and meeting the existing and projected needs of education, training and specialization of the company’s employees.
  • At the disposal of the necessary resources to maintain and continuously improve the effectiveness of the company’s Quality System.
  • In the definition of Quality objectives which derive from the analysis of Risks and Improvement Opportunities, the achievement of which is reviewed at regular intervals and is an integral part of the strategic planning of the business.

The validity and recognition of the Quality Management System is achieved through its certification by an Independent Certification Body in accordance with the international ISO 9001:2015 standard, while elements from the ISO 14001:2015 standard relating to the quality of the environment in which the organization operates have also been assessed.

A particularly important factor is the quality of the water within the port basin and the protection of the organisms that live within it.

For the implementation of the Quality Policy, the company considers it necessary the active participation of the employees in the observance, development and documentation of all the procedures provided for by the Quality System. All employees in the company contribute to the effective implementation of the quality system as well as to its improvement.

The quality policy is communicated to all staff and all external third parties of the business (Customers, Suppliers, Subcontractors)